Can't find blakbullet on bluetooth after firmware update
I tried to update two blakbullets and two quantums.
Quantums and one of blakbullets were updated completely.
One of blakbullet was not able to see on bluetooth after updated.
I tried below
1. charge battery of blakbullet : no change
2. delete quantum on APP, reset and re-register on APP : no change, blakbullet is not found on APP.
Do you have any way to fix this issue？
Its very unlikely that the firmware update caused this. However, if you interrupted the update at a critical time, its possible, but not likely, to corrupt the software. Are you sure this BB was functioning properly before the update?
Can you see it on the firmware update app?
Before updated, BB worked correctly. Today I reset all BBs and Quantums. Both BBs LED didn't come on, but normal BB looks reset correctly because between BB and quantum losted connection. Abnormal BB still doesn't appear on APP. Quantums red LED came on when reset, and both quantums reset correctly. I attached a APP screenshot after reset all components. I have three phones. I confirmed with 2nd phone but one BB cannot see on APP, same as 1st phone. On 3rd phone, APP crash so I cannot confirm.