Does not recognise quantum or BlakBullet
I have installed NXS wireless on my android phone, registered myself. Gone into settins> Bluetooth scan> found BlakBullet and Quantum> paired both, then opened NXS app logged In but NO equipment is showing even when click add device nothing,!!!
What am I doing wrong,?
why is there no manual or instructions?
I'm a little confused as well. You say opening screen is blank. That is normal if you have not created a new system. You say the "new device" screen is blank, but you can't access that until you have created a new NXS system.
Did you reset the Quantum by holding the button 3 seconds?
You can try a different phone if possible.
If you can see it on your phone pairing screen, then the wireless is functional.
We did have a small issue with not discovering the Quantum when making a new NXS system. Just try it a few times. Its a random thing where sometimes it won't see it.
Also, make sure you got the latest app from Google Play. If you downloaded the app more than 2 weeks ago, its outdated.
The NXS app does not check that location permission is enabled. It is set to deny by default. Make sure it is. Will add that feature in the next release.
I’ve unistalled NXS wireless and reinstalled it, gone into permissions and there are No Permissions Denied, the version of NXS IS 1.0.56, last updated 23 December 2022, notifications are allowed, my phone is compatible as compatibility states Works on this device. Pressed the button on BlakBullet Hub for 3 seconds lights flash. Opened NXS app swiped down to refresh still no device shown, pressed on + NEW NXS SYSTEM, next screen which states to add NXS system hub. This must be the rear derailleur. Choose from available devices below, the screen is blank. So what now?
This is very strange. Not seen this problem. This is exactly what it will do if you don't have the location permission enabled for NXS app. Are you sure about that?
So it now recognised the quantum and BlakBullet, give it a name and now I’m on the configure page
I have NXS BLAK BULLET
what goes in these boxes
port from A - D5
Action - Press/Button Release/Double Button Press
Function Shift Up/Shift Down/Toggle/Seatpost Lock/Searpost Unlock/Auto up
Double Press from A - D5
Device - Rear derailleur
It’s a Samsung S12
Select the Blak Bullet. Should already be selected
Port: Select your button. If you press a button, you will see a popup message that identifies the pressed button.
Button action: Generally use button press
Function: Shift or or Shift down
Double press: Only needed if you select Double button press above
Device: Rear derailleur
Got that thank you, when testing off the bike the servo stalls for some reason and I have to reprogram the hub and buttons by remapping, is this because there is no tension on the cable? Or something else?
There are 2 things:
1. We have a usage timer. Its about 30 shifts per minute. If you use it more than that, it will stop shifting to prevent motor overheating.
2. If it only partially completes the shift, you may need to adjust the motor parameters. There is a stall setting. You can set this low, such as 2000 and it won't stall. However, if you set it too low, then the battery may turn off if you hit an obstruction, such as shifting without pedaling.
Thank you again, I don’t know what I would have done without your support. If I get stuck again I will call on you. Thank you
10 ********** rating
That’s understood, but I am an X-Shifter user so I understand some of the fundamentals of the NXS System, and I’m IT trained as well which helps. I take it that the tuning element of Quantum works the same way as the X-Shifter?
I also wanted to ask, as I’ve got a quantum adapter, the derailleurs I use are Shimano Altus 9 speed, and SRAM 10 speed, as the have already got their own screw adjusters do I need to purchase separate 5 & 6 mm adapters and can I use normal outer gear casing with quantum?
secondly how do I change the cable in the quantum if it’s frayed or Broken?